Let's Meet
Working to exceed your expectations.
Welcome! I'm so glad to have the opportunity to introduce myself.
I am a career-minded professional, who has devoted my career to business management, administration, premier customer service and event planning. I give 100% to my job, accepting every role and challenge head on. I am the lady you can count on to get things done, and help bring your business to the next level. My strengths lie in positive team management, supreme organization, friendly customer service and reliability. My ability to streamline business processes can help to identify more efficient ways to manage your office, allowing for your bottom line to increase. I look forward to joining your team!
 Workflow |  Project Management |
|---|---|
 Inventory Control |  Admin Director |
 Management |  Accounts Payable |
 Hiring |  Training |
 CRM |  Accounts Receivable |
 Customer Service |  Event Planning 2 |
 Purchasing |  Payroll |
 Public Speaking 2 |  Marketing 4 |
 Public Relations2 |  Social Media 2 |
Additional Abilities
Specializations
* Director responsible for training and managing 60 + employees at a time
* Presenting to groups of 1000+ people
* Developing business efficiency and cost saving strategies
* Creating and implementing event programming the arts, cruise industry and business
* Setting up effective CRM systems for businesses
* Boosting Social Media Marketing outreach to drive more customers
* Lead teams responsible for "Best of" business awards for 2017 and 2018
* Canadian Federation of Independent Business Compliance
Languages
* English as a first language
* Basic French - written and spoken
Software Proficiency
* Microsoft Word, Excel, Powerpoint and Outlook
* Jackrabbit Client Management Systems
* Sage Accounting
* ADP Payroll Systems
* Mind Body Online Business Management System
* Constant Contact
* Hootsuite - Social Marketing Management
* Pagemodo
* Pixelmator - Image Editing Tool
* Adobe Photoshop
* Piktochart - Infographics Design
* Web OS system updates and maintenance
* SafeSave and Moneris
Training Courses Completed
Jackrabbit Client Management System
February 2018 - 3 Day Basics Course in Huntersville, North Carolina
October 2018 - 1 Day Beyond the Basics Course in Toronto, Ontario
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* "The Telephone Doctor" - Completed 10 customer service courses
* Cultural Awareness Training
* Managing Four Generations in the Workplace
* Upselling
* S.E.R.V.I.C.E. Training
* Mental Attitude
* ISO 14001 and Environmental Management Basics Training - Tier 1, 2, 3
* Basic and Advanced Microsoft Word, Excel and Access
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