Resume

Personal Profile

 

Confident Administrative Director and Customer Service Professional with extensive experience in Team Management, Public Relations, Administration, Presentation, Sales and Project Management.

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Outlined below are my proven attributes and skills:

• Organized and professional with fine-tuned attention to detail

• Ability to multi-task while still keeping an eye on the big picture

• Extremely impressive analytical and logical problem solving under pressure and stress

• Extensive managerial experience; Motivated, hard-working and dedicated to staff welfare

• Above average communication skills in both written and verbal form

• Flexible and able to adapt to change

• Excellent interpersonal skills; Likable by all types of people and able to integrate quickly

• Professional, highly intelligent with a genuine positive attitude

• Creative and innovative in developing new programming ideas and concepts

 

Employment Experience

 

Administrative Director

Dance Barre – Windsor, Ontario – 2009 - Present

• Responsible for the overall operation of an 800+ student dance studio

• Managed a staff of 25+ employees including payroll, business and training compliance, scheduling

• Entirely responsible for the set-up and upkeep of the client management database, including client accounts, accounts receivable, accounts payable, monthly reoccurring client charges, daily reports, online registration system and petty cash

• Prepared company literature, including class schedules, studio policies and code of conduct contracts.

• Created unique and engaging social media content

• Produced all documentation, presentations, press releases and advertising.

• Completed bi-weekly payroll and accounting input through Sage and ADP programs.

• Hired, trained and supervised a team of administrative staff members

• Responsible for purchasing and inventory of store items and end-of-year show costumes

• Planned, and executed 6 full scale performances on the Chrysler Theatre stage in the role of Stage Manager each year

 

Production Coordinator and Continuity Supervisor  

Four Way Mirror Film & Television – Windsor, Ontario – 2009

• Planned, organized and arranged the movement of cast, crew, equipment and supplies to various filming locations for the filming of two full length feature films

• Prepared daily call sheets for the cast and crew

• Arranged meetings with talent for auditions and to sign contracts

• Responsible for arranging food services, cast and crew accommodations and equipment rentals

• Responsible for film continuity. Matching action and dialogue during shooting, recording notes for editing purposes. Ensured that costumes, make-up, hair, props and relevant story plots matched

• Taking reference photographic information to be available at all times for matching purposes

• Responded to problems and issues as they developed throughout filming and worked to anticipate potential problems in regards to equipment, personnel, or supplies before they became problematic

 

Cruise Director (Director of Entertainment)

Holland America Line – various cruise ships worldwide – Full-time - 2002 to 2009

• Directly responsible for programming and implementing entertainment onboard ships; including all events, main stage entertainment, musicians, television broadcast and stage technicians, youth programming, lecturers, enrichment programs, and religious services.

• Managed a staff consisting of 45-60 people; Responsible for staff training, development, discipline and evaluations.

• Responsible for complying with high company standards and programming directives

• Created, designed and implemented new original programming

• Provided industry leading customer service and guest interaction

• Hosted large scale events and shows for over 2200 guests, responsible for all PA announcements regarding shipboard activities, revenue partner promotions, safety drills and emergencies

• Responsible for the care and handling of guest concerns

• Produced daily activity programs for voyages ranging from 7- 33 days to all seven continents

• Responsible for setting and achieving revenue goals and exemplary guest satisfaction ratings

 

Associate Artistic Director

Blue Martini Theatre Company – Toronto, Ontario – 2001 - 2004

• Co-founded a non-profit theatre company producing plays and musicals for performances in theatres and fringe festivals

• Involved in hiring talent and developing show concepts

• Assumed the role of lead choreographer for production staging

• Responsible for the development of company goals

• Worked directly with playwrights and musical arrangers, technicians, and set designers to create one-of-a-kind shows for theatre audiences 

           

Performer, Stage Manager and Choreography Notation

Famous People Players – Toronto, Ontario – 2001- 2002

• Assumed several different roles as designated by the Founder of this black-light theatre company.

• Earned a solid reputation as a trustworthy, reliable and responsible employee who was versatile in abilities and willing to assist where needed

• Worked closely with developmentally challenged performers, striving to assist them in reaching their employment, performance and personal goals

• Was assigned the position of Stage Manager; Responsible for sound and light engineering and design during rehearsals and live performances

• Responsible for general theatre maintenance, staff supervision and bi-monthly staff evaluations

• Created  a choreography book for the production of “The Glass Slipper and the Golden Arrow”

• Performed on several occasions during live shows as a performance understudy

 

Academic Achievements

Theatre-Dance Diploma

Ryerson Polytechnic University – Toronto, Ontario – 2001